diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 4936265840
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you're still having trouble receiving the OTP after waiting, you can click on 'send OTP' again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you can log in and start playing without any problems. This should fix the issue and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawal is only possible for money earned from gaming activities, not for bonus amounts. This allows users to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your KYC details are complete and saved within the app. This includes linking your Aadhaar card and saving your UPI and bank account information. Having all these details up to date will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. This means the bonus itself cannot be withdrawn, but any winnings from games played with the bonus can be cashed out. The account holder can withdraw the earnings from games played with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If you find that your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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